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Product always receives high satisfaction ratings from our customers

Now get a genie to listen to your voice command and cleans the house for you!

Yes it is a robot vacuum cleaner, but not just that, it can even mop clean your floor.

You can also schedule the cleaning as per your convenience, activate it remotely through your phone and yes it will charge by itself!

What more could you ask for?

1800PA Robot Vacuum Cleaner

   1800PA Robot Vacuum Cleaner

SHIPPING & DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Smart Home Office Mall (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://smarthomeofficemall.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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B***r
30 Jan 2021

Detailed description of this are listed but read it is okay okay. Good means pulling squeak ???

R***g
30 Jan 2021

The vacuum cleaner works fine. Arrived 3 days before Voronezh, the courier brought home.

S***u
28 Jan 2021

An excellent product. Just like in the description. The store is serious and attentive to the buyer's wishes. I recommend the product.

D***k
28 Jan 2021

Really great robot vacuum cleaner! Fits under my bank of 9 inches to the laminate and the carpet join not even counting! Sucks very well, don't think that you never recieve need to vacuuming but for the daily maintenance very fine! The most sucks he with ease on and also my laagpolig carpet is no difficulty at all for this robot. Works besides perfect with google home and can make him so also control via my google speakers but also with my smartwatch with google Assistant. The delivery is completely bizarre, ordered on Sunday morning and now (Thursday) already inside. Also the water tank sat in the box and am so far really very satisfied. Came indeed from Poland, no worry had about invoerkosten!

Customer
27 Jan 2021

Very fast delivery, package was in perfect condition and really enjoying this product. Perfect for pet owners. Do recommend.

N***a
24 Jan 2021

Товар продавец отправил быстро , но служба курьер конечно долго задерживали до Нижнего Новгорода вместо 10 дней , пришёл за 14 дней , не критично . Продавец , общительный , шёл на контакт , за что ему огромное спасибо ) продавца рекомендую .

Y***f
23 Jan 2021

Great aspire and pass the mop at the same time as I'm redone

P***A
13 Jan 2021

very satisfied !!!

S***n
9 Jan 2021

I buy a second time from this store this vacuum cleaner, ordered delivery from Russia, very fast delivery of the week did not pass as I received the parcel by courier to the apartment. I'll sell out 5 out of 5

S***e
9 Jan 2021

Esu labai patenkinta siuo robotu. Atitiko visus hand lukescius. Rekomenduoju.

C***i
8 Jan 2021

Super! Attention: It doesnt connect to 5G, only normal wireless!!!

M***M
8 Jan 2021

The vacuum cleaner is just super!!! The store is super-delivery to MOS. OBL in 3 days!!!!! Made a gift for the new year!! While waiting for the courier decided to prepare the apartment for verification-a powerful vacuum cleaner all removed and additionally washed the floors. As a robot arrived, immediately from the box sent to work-the result of cleaning in the photo with 60 square meters. Now it works every day!!! Now the report on the results of use-the declared time of work 1,5 hours keeps, gets into all corners, the obstacles are very close. The container for wet cleaning does not flow while it goes or stands, wipes and at the same time sweep, there are no complaints. Now about the minuses that I hope in the future the seller will correct

G***a
8 Jan 2021

Excellent! Robot Super! Base always finds. Powerful. Well controlled from both the remote and the phone. Seller responsible. Securely packed. Shipping fast. I recommend the store and the goods!

J***a
7 Jan 2021

Recommend for this price All OK thoroughly cleans

6***r
7 Jan 2021

Good product!. He's sweeping well. Washing is not correct and deserves to do better. Thank you.

S***o
7 Jan 2021

Product arrived

A***l
7 Jan 2021

Very fast store when we ask him questions I recommend I am very satisfied

A***o
7 Jan 2021

Works well, the garbage is much. Wet cleaning has not yet been tried. Delivered later than expected

G***s
6 Jan 2021

Exceptional speed for delivery in 3 days he was at home, the connection is super well done, the product super well packaged, we tried it from the reception and it's really good it goes everywhere, I have not yet tried the mop mode but I think we will not be disappointed, To try really especially seen the price very interesting.

A***o
6 Jan 2021

Received the order in 3 days, everything was OK good store recommended if

L***.
6 Jan 2021

An excellent salesman. Sent immediately. Delivered by courier within 7 days directly to the house. Super! Thank you! I recommend it to everyone!

S***s
6 Jan 2021

It goes perfect

B***c
6 Jan 2021

:)

N***o
5 Jan 2021

Positive Point: Very good suction Cons: find hardly its base, not much autonomy

A***z
5 Jan 2021

Very good, came without damage and really functions and intelligence is very good. But the problem is the application, this is not possible or register a new user could improve it. Then yes would be cool

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Robot Vacuum Dry and Wet Cleaner

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